Which countries do you ship to?

We sell all our products in the United States and Canada, Australia, Singapore, United Kingdom, and EU countries. 51 countries in total, and we are working to expand shipping to more countries in the near future!

Do I pay for shipping?

Except for select products where indicated, we offer free standard shipping to the 48 contiguous United States and also other countries and areas. For express shipping, we charge a $20 shipping fee. Where will my order be shipped from? All orders will be shipped from our warehouses in US or China in 1-2 business days after order placement.

What shipping partners do you use?

In the United States, USPS or FedEx will deliver your Gomexus products to your door from our warehouse. We work with different shipping carriers to ship orders to other countries.

How do I track my order?

Once you’ve placed your order, our products typically ship from our warehouse within 1-2 business days. Once a product has shipped, you’ll receive a tracking number that you can use to follow your package as it makes its way to you. Track Your Order Here

When can I expect to receive my order?

Once a product has shipped, you’ll receive a tracking number that you can use to follow your package as it makes its way to you.

AreaWarehouseStandard Shipping(free)Express Shipping($20)
United StatesCN Warehouse7-15 Business Days3-7 Business Days
     US Warehouse5-7 Business Days2-3 Business Days
AustraliaCN Warehouse7-15 Business Days3-7 Business Days
     AU Warehouse5-7 Business Days2-3 Business Days
Canada, MexicoCN Warehouse10-18 Business Days7-10 Business Days
EuropeCN Warehouse10-15 Business Days5-7 Business Days
AsiaCN Warehouse10-15 Business Days            /

Can you expedite shipping?

It usually takes 1-2 business days for an order to process and ship out, then 2-3 business days for delivery to 48 contiguous states, 10-20 business days for delivery to other countries. Unfortunately, we cannot expedite orders.