Thanks for shopping with gomexus.com. It's our goal to make sure your order is processed quickly and efficiently.

Regions heavily affected by the pandemic such as the US,  be subjected to possible delays. Thank you for your understanding and we apologize for any inconvenience this may cause you. If you have any questions or concerns about your order, please email us at customerservice@gomexus.com and our team will be happy to assist you, 7 days a week.

Where can we deliver the package to? 

We sell all our products in the United States, Canada, Australia, Singapore, United Kingdom, EU countries, and more. We provide free shipping over the world.

What Shipping Methods Are Offered, and What Are the Respective Shipping Times? 

All the order will need 1-2 business days for prepare and package, not including Saturday and Sunday. 

ps: Pre-order delivery dates are subject to the specific product identification.

US orders will be shipped from China or US warehouses. For other countries, orders will be shipped from China.

ps: All orders with engraving services will be shipped from China and not returnable.

After shipping, you can track your order. To track your order,  click here.

Area Warehouse Standard Shipping(free) Express Shipping($20)
United States CN Warehouse 7-15 Business Days 3-7 Business Days
US Warehouse 5-7 Business Days 2-3 Business Days
Australia,Canada,Mexico CN Warehouse 10-18 Business Days 7-10 Business Days
Europe CN Warehouse 10-15 Business Days 5-7 Business Days
Asia CN Warehouse 10-15 Business Days /

What shipping partners do you use?

In the United States, USPS or Fedex will deliver your Gomexus products to your door from our warehouse.

We work with different shipping carriers to ship orders to other countries.