7 Days No Reason Return
Enjoy a risk-free shopping experience with Gomexus! You can return the sunglasses within 7 days from the date of receipt, with no reason required. This policy is valid from April 9th to May 9th, 2024.
With our 7-Day No Reason Return Policy, there are no questions asked. Whether it's due to an issue with the product (such as receiving an item that is not as described or other quality issues) or simply because you've changed your mind (buyer's remorse), you can reach out to us for a return. Under normal processing times, you can expect a refund within 7 business days after we have processed your claim (excluding exceptional logistics cases).
Terms & Conditions
1. Return Period: You can return the product within 7 days from the date of receipt (according to the logistics tracking updates), with no reason required.
2. Return Conditions: The item must be unused, undamaged, and in its original packaging. Furthermore, the items must not affect secondary sales.
3. Return Shipping Fee: The buyer is responsible for the cost of shipping the item back to us.
4. Return Address: Our customer service (customerservice@gomexus.com) will send you a return address.
5. Refund Period: Once we receive your returned item, we will inspect it and notify you of the status of your refund. The refund will be processed within 7 business days and will be returned using the original payment method, which cannot be changed.
Contact Us
If you have any questions about our return policy of sunglasses, please don't hesitate to contact us at customerservice@gomexus.com.
Thank you for shopping with us!